Contact Us

We'll do our very best to help with your enquiry, but before you contact us you may wish to take a look at our FAQs as you might find the answer to your query there.

Compliance enquiries

If you have outstanding payment reports that have not been collected and you require help call 0330 123 2103.

All other enquiries

For all other enquiries please use the form below, selecting the appropriate "Nature of enquiry" category, or telephone Bacs Service Desk on 0370 165 0018.

First name *

Last name *

Organisation name

Service user number (6 characters, found on your Bacs input reports)

Job title

Email address *

Telephone number

Enquiry *

The information you supply on this form will only be used for the purpose of fulfilling this request. By supplying your email address and telephone number you are giving your consent for us to contact you in connection with your request. Please see our privacy statement for more details on the use of your personal information.